Garage Door Won't Open

Why Won’t My Garage Door Open?

Garage doors are something that we use constantly, if not on a daily basis. If there are multiple people living in your home, then this also means multiple people are using your garage door regularly, making it more susceptible to problems.

One of the most common questions we get asked is “Why won’t my garage door open?” so today we will be taking you through the many different reasons why your garage door may be malfunctioning and how we can help.

1. The Photo Eye is Blocked

Do you remember leaving your house as a kid and realizing you forgot to close the garage door? You (or maybe your parents) would press the garage button and then go running for their lives underneath the door before it squished them?

Well, that problem no longer exists thanks to something called a “photo eye” – unless your garage door hasn’t been updated since the early 1990’s, of course.

The photo eye consists of two pieces that sit on either side of your garage door. Once the garage door is activated, a tiny laser beam will connect the two pieces and this function ensures the garage door won’t close all the way if something is blocking its path. If this beam is obstructed in any way, then that could be the main reason why your garage door isn’t functioning properly.

2. Loose or Broken Cables

This may sound like an obvious one, but cables are used to physically bring the garage door up and down. They are also responsible for guaranteeing your garage door doesn’t slam down when it closes.

Checking for loose or broken cables should always be on your priority list when you find your garage door isn’t opening. In this case, always ensure you contact us for repairs to avoid serious problems or injury.

3. Problem With the Power Source

The old, “is it even plugged in?” routine. It sounds silly, but there is always a possibility you’ve accidentally unplugged your power source causing your garage door to not open.

Always confirm that your power source is plugged in if you begin to experience issues and this includes checking that it is plugged into a working outlet. This issue is very common during the winter months when the likelihood of a power outage is higher.

4. Faulty Remote Control

If you’re attempting to open your garage door from the remote in your car and it’s not opening, one of the first steps you want to take is to check your other remotes to see if they’re working. This also includes the remote/button that you have in your garage.

If all other remotes are functioning properly then the problem is with your remote. Some causes of a faulty remote include dead batteries, being out of a range or a damaged antenna on your garage door motor.

5. Something is Blocking the Door

As we stated earlier, the photo eyes are in place to ensure your garage door won’t close down if there is something in its way. Well, a similar problem could be happening that is preventing it from opening.

We suggest checking your garage door tracks for any unforeseen “obstacles” like dirt or rocks that could be preventing the door from opening. A simple cleaning of the tracks to remove any debris should do the trick.

6. The Door is Off the Track

Has your garage door been squeaking or making any unpleasant noises lately? Or perhaps it’s been getting stuck at random times. This might be a sign that your door is either off the track or starting to move off the track.

In this case, you’ll want to inspect the track for any possible bends, bumps, breaks or obstacles. If you are able to find any issues with the track, we don’t suggest attempting to fix this on your own. Don’t hesitate to contact Nova Garage Doors and we’ll be happy to help.

7. The Door is Locked

We know you didn’t come all the way to this blog to have us tell you that maybe (just MAYBE) your garage door is simply locked. In fact, there are other ways a garage door can be lock without you knowing – which could be why you’re having trouble opening your garage door.

The first is “lock mode”; this feature doesn’t exist for all garage openers but there are some that allow you to go into “lock mode”. This feature can be activated by holding down the button on your remote or keypad for several seconds. Once you’ve completed this function, a normal button press will not open your garage door. To remove “lock mode” you’ll just have to hold the button down again for several seconds.

Garage doors are the most frequently used entrance of any home. If you’re currently experiencing problems or haven’t had yours checked in a while, please don’t hesitate to call us at 1-877-355-6682 for a tune-up service appointment.